I was told they were on their way to install my new microwave so I left work and drove to my house. We should have met about the same time. Waited over an hour as my microwave wasn't on the truck and they had to go pick it up. They should have called and let me know they were going to be late. They did a great job on installing the microwave. I just hated that they didn't let me know they were going to be late. Isn't my time valuable?