The person in the store (holly) was excellent. .. she showed us everything we wanted to see and described the appliances and features to us. She did not push us at all to buy a certain brand or model. Financing is great! The guys who came to install the dishwasher and fridge we super nice, quick, and polite. They for sure knew what they were doing. This whole experience had been wonderful and i will for sure recommend dick van dyke to everyone I know!