Chris came over and installed our new dryer. He was even able to pry open my old dryer which I was 99.9% positive was empty and it definitely wasn't. I'm so glad he took the extra time for me and saved me a whole load of clothes! He also hooked up our steam function and cleaned our built up lint that could have been a nasty fire hazard at some point. Excellent service all around from this company and guy!!! :)