We tried to order a freezer. The delivery was scheduled and we were told they would call the morning of to set up the time. Tried to confirm the day prior but "their system doesn't allow for that". Never heard that am for the delivery time so I called back. Turned out that freezer was damaged so they returned it without notifying us, and only after we called looking why no freezer was delivered, we were told they would deliver a new one next weekend. The following weekend comes and again do not hear from them despite trying to call to confirm the day prior and being told it all looked "OK". After waiting the and removing our food and placing in coolers in anticipation of a new freezer, again, we are now told that it is on back order for another week. I stress they never called us and I had to call them to ask why I didn't receive a delivery phone call. I will never do business with such a messed up corporation