We worked with David Hawkins and we left and told him we would come back. When we came back he was working on something else and yet someone else helped us WITHOUT hesitation and still gave David the credit which I felt was first rate. They were very knowledgeable about the washer and dryer that we bought. Lyle was our delivery and installation person and he did an OUSTANDING job!! We were very impressed with his understanding of the equipment and how instead of saying I can't do that he looked for ways to get our washer and dryer into the room they needed to go into. He was very polite and courteous! We will definitely be going there for any other major appliance purchases due to the customer service!!!