Business Description:
Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.
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Categories
appliance store
Dick Van Dyke Appliance World
3800 Wabash Ave, Springfield, IL 62711, USA
(217) 544-8180

Service

Will Recommend

Total Experience

Bryan & Kathy P.

Clinton, IL

Dick Van Dyke Appliance World

Leaking gas after installation

Had a new range delivered and hooked up. The installer was very nice and said that we might experience a slight gas smell initially. After 6 days we could still smell gas. Pulled the range out and soap bubble tested the connections and sure enough, we had a leak. In fact where the leak was located the connection was loose enough that you could turn it by hand.
Obviously, I'm VERY disappointed that the installer didn't check and ensure that everything was leak tight before leaving. This could have very dangerous consequences!