I bought a washer and dryer from DVD 13 yrs ago. When my washing machine started leaking, we called DVD to see if the machine could be fixed. Although unfortunately, it would have cost more to fix than was worth on an old machine, our service tech, Aaron, was great. We went to DVD, picked out a new set from their wide selection of products, and my new set will be delivered (and the old set hauled away) within a week. You can't get better service than what you get from DVD. I will always buy my appliances from them!! Thank you for another great experience.