Business Description:
Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.
4 1347 reviews
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Categories
appliance store
Dick Van Dyke Appliance World
3800 Wabash Ave, Springfield, IL 62711, USA
(217) 544-8180
http://appliance-world.com

Service

Will Recommend

Total Experience

Rebecca P.

Athens, IL
Dick Van Dyke Appliance World

Took two hours to install dishwasher. We had taken the old one out and had it ready for installation.

Once it was installed, we tried it and water would not drain. We had to call a plumber on a Sunday to find out power to the pump was disconnected.

comments

We apologize for any inconvenience your recent purchase may have caused. We offer 24 hours a day 7 days a week emergency service at no additional cost to you when you purchase from our company. Unfortunately, we weren't notiified of your service issues until after the plumber corrected the issue with your dishwasher. We recommend you try our service line at (800) 847-4994 before you call anyone else out to service your products, because our warranty would have covered all of the expenses associated with this repair. Thank you for your patronage.
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.

 Dick Van Dyke Appliance World commented on 01/17/2013
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