Business Description:
Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.
4 1347 reviews
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Categories
appliance store
Dick Van Dyke Appliance World
3800 Wabash Ave, Springfield, IL 62711, USA
(217) 544-8180
http://appliance-world.com

Service

Will Recommend

Total Experience

H David F.

Bloomington, IL
Dick Van Dyke Appliance World

Good sales staff, good install, one negative fyi.

The sales and installation personnel were excellent. The scheduling and actual installation experiences were also great. We have but one negative for you to watch for in the future. When the installer brought our range into the house, he put several large, deep gouges in the framing of our back door. It will cause me a good bit of work to patch, sand & paint these spots. Greater care is needed when getting the appliances through the door.

comments

Mr. Fry,
We want our sales and installation processes to be a positive experience for our customers'. I am sorry that we caused some minor damage to your doorway during the installation of your range. I will have our customer service department call you to discuss the damage. We thank you for your patronage and will be contacting you in the next few days.
Sincerely,
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.

 Dick Van Dyke Appliance World commented on 11/05/2012
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