My neighbor referred On The Spot Chem-Dry to me after I saw what a great job they did with her carpets. I had a different company come out a few years ago and never called them back after they failed to get several dirty spots out. I decided to give On The Spot a call to see what they could do. The technician came on time and was very friendly and professional, he was able to answer all of my questions. I wasnt sure if he could get the old pet stains out, but he absolutely did! My carpets looked brand new when he was done, I couldnt believe it! Also, I really appreciate that he was a non-smoker and left no odor after he leftaha! I will definitely be using this company again and have already recommended them to my family. Thank you so much!