Service Care Inc

Business Description:

Birmingham, Alabama's premier Television and Appliance servicer since 1986. "Professional Service by People who Care, that's Service Care."

Categories

appliance rental & repair services

Pam's Review

Service

Will Recommend

Total Experience

Hoover, AL

Service Care Inc

Job done hurriedly and sloppy.

Technician was very polite and nice but seemed stressed about how long the job would take plus I was told when scheduling that he would be out between 9-12. He didn't arrive until 12 and I had to leave around 2:45. The technician needed help getting my range back in place so it is still not in the original position plus the rubber gasket was torn and mangled. Not a satisfactory job.

comments

I followed up with Mrs. B after reading this review. She's had multiple problems with the new gaskets we installed, and there was a lack of clarity in the documentation for her model as to the correct gasket part number, so we went back out with several gaskets to make sure she was taken care of (at no charge, of course). Her issue has been resolved, and she shouldn't have any more problems with this repair, but if she does we will stand behind our work and take care of her. - Toxey McDavid, Vice President, Service Care, Inc.

Service Care Inc commented on 06/04/2013