Business Description:
Categories
auto body repair & painting
Champions Collision Center
12441 Cutten Rd, Houston, TX 77066, USA
(281) 444-4413

Will Recommend

Professionalism

Total Experience

Eric W.

Houston, TX

Champions Collision Center

Disappointing. Mistakes in the details, but good paint job.

I was not happy with how things turned out. My first experience with Champions Collision Center was after I was in an accident and they did a paint job for my car. The paint job was good but they didn't clean up and the inside of my car was covered in dust. As far as the paint job was concerned, they did a really good job and did it very quickly.

I took my wife's car to get repainted there because it was an old car. Again, they did a really good job with the paint job, but they damaged the seal around the windshield of the car. We let them know about it and they said they would have it repaired, but it took almost 3 weeks before we were able to get an appointment to get the work done on the car. During the 3 week period I noticed that the light bulb above the license plate was broken. They knew they shouldn't have done that so they repaired it right away. They also took care of fixing where they got glue on other seals, like the sun roof.

When it finally came to repairing the windshield, they said they can't because it was going to damage the windshield. But it's their problem, they damaged it, so it should be their cost. My wife wasted hours waiting for them. I'm not happy with the overall experience. They did a good paint job, but they didn't address the details, especially the damaged seal around the windshield.

I dealt with a nice lady who was very pleasant to talk to, but the problem was that the ball was being dropped a number of times and they weren't dealing with this problem. It shouldn't have taken as long as it did. It was a disappointing experience.