I used another company in the past and had horrible results. This year I called Coyote (at recommendation of To Fix It). They did not disappoint. I called on Friday and they showed up on Saturday ready to clean. Tom did a very thorough job and I am pleased with the results. He cleaned both my tile and carpet and both are beautiful. I will definitely use them again. P.S. I'm a clean freak so its tough to please me. I have ZERO complaints about Coyote Carpet Cleaners.