I felt that the carpets where left a little too wet. Also the price ended up a LOT HIGHER than i expected. The person taking the appointment should have asked me more questions, and could have given me a more realistic price over the phone. This way i could have been more prepared for when they gave me the total cost. I was not ready for the price to be almost double from what i was originaly quoted over the phone. The tech was good and the carpets turned out nice. Just dissapointed in the final cost.