This was an unusual move for me, and the fact that it was small made it more challenging because you don't have the priority that the larger customers have. Timing was a big problem. However, I need to say that Ryan Bauer at Armstrong Relocation personally stepped in to remedy the problems that occurred because of timing.

Communications was problematic during my move. It was a two-part move and my professional books were delivered to the wrong place. A subcontracted company had packed my things on one end, and Armstrong Relocation took care of the problems at the other end.I was in another state, and if I weren't proactive, the books would have ended up in the wrong place. I had huge orange tags with specific instructions as to where they were to be delivered.

I have the highest marks for Ryan Bauer at Armstrong Relocation. He was there with me every step of the way until the shipment was supposed to arrive. When we got the word that another shipment bumped me from the schedule, Ryan stepped in and took over. I would recommend the company only because of Ryan. People make the difference, not the companies.