Great cleaning - but Beware
I was fortunate enough to try 5280 through a coupon promotion by Home Run offering six hours for 96.00 which was 50off regular pricing which was a great deal. I set up an appointment and since just beginning Castle Rock area I took the later afternoon appt. The girls were on time - two hours each was the six hours. I have a big home and when giving the tour really wanted bathrooms, kitchen and all floors - the things basically I hate to do weekly. I had to leave to pick up my children at 3:00 but while I was at home they were doing an excellent job - no complaints.
When I came back home later only the top floor was done and I called owner and asked why they never went downstairs (at all) and iI guess the girls didn't understand my instructions. So, I ended up doing the downstairs and yes I know big house.
Here's where then problem begins. Two weeks later I get a phone call/message that the girls were at my house. I just flew in from orlando and did get a message but figured she wanted to talk about setting up services. Nope, apparently they took it upon themselves to not only schedule me and I was shocked. I never discussed hours as I would never take an afternoon appt. I never discussed what areas to be cleaned and I sure didn't discuss price.
So, after talking to her on the phone that girls were at my house and what-ever I finally said I am through with this conversation and hung up!
So, I have no doubt that you will love them but make sure if it is a trial/coupon that they shouldn't expect your business because they cleaned your house once upon a time.
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