I had a young man named Chris, out from Creature Control all summer following me around all summer. He kept in touch with me regularly, giving me his cell phone number even. He was definitely easy to work with. I am a single woman, homeowner and sometimes it's hard to find a good company to work with. The people at this company have great people skills. They are fun to deal with, personable and knowledgeable. It's embarrassing to have rodents take over your home! This company handles everything with subtlety and ease. I will continue using them in the future. I've used other companies, and those weren't half as good as this one is!