Business Description:
Traffic Safety Education for Teens and Adults. Program features include; 5 week course, Start when youre 15, Flexible Drive times, After School and Evening Classes
Categories
driving schools
Defensive Driving School
13219 Northeast 20th Street #206, Bellevue, WA 98005, USA
(425) 643-0116

Service

Will Recommend

Total Experience

Tudor M.

Redmond, WA

Defensive Driving School

Questionable business practices

We tried signing up for classes at the Redmond location. There are vague options about scheduling on the website (morning, afternoon, evening). When we got a call back, they mentioned they have 3 appointments available next week, followed by a few more appointments (out of the 10 in the package) one and a half months away! They were also very inflexible with scheduling hours. That kind of schedule was unacceptable for our timeframe; when we asked for a cancellation, they mentioned we will be charged $45 (!?). Buyer beware...

Note: no actual classes were taken, so this review is about their unprofessional business practices, we can't comment on the actual quality of the teaching experience.

comments

Dear Tudor, we regret that we were not able to meet your scheduling expectations. While we do have multiple openings, the evening spots that were seeking are in high demand. We did give you a refund of your tuition minus the $35 application fee that was disclosed prior to enrolling. The reason for the fee is to cover the credit card fees and administrative time.

Defensive Driving School commented on 10/17/2013