I'm a neurotic New Yorker, so what can I say? When I was arrested, I was scared! I had never been in that situation. I spoke a few different lawyers but I felt like they were talking AT me and not TO me. For me, communication was a huge issue for me when choosing a lawyer. When I spoke to William S. Kroger, he took the time to explain the process to me in layman terms, so I could understand everything. He was very realistic and made no false promises. His communication about the legal system was great. The legal system is not written in English! He was able to explain what was going on, what was going to happen and was very patient with me. I'm a free man because of William S. Kroger, I can't say enough good things about him!