My 15 year old took the online driver's education courses and then the 6 hr behind the wheel training with Alvin. I was very pleased with Alvin. He was always on time to pick her up for lessons and gave us the full 2 hour session. My daughter would come home feeling more comfortable in her driving because Alvin was very patient but did have her do all the things needed in order to prepare for the DL exam. Someone always answered the phone too when I called for appointments for her, or with simple questions. I appreciated that as well.