After doing my homework and shopping around, I hired Comfort Central to install an air conditioner in my home. The house up here is a seasonal property--I'm in Florida for the winters--and was built 22 years ago with no air conditioner. A few years ago I decided it was time to break down and get a unit, so I went to the internet to read recommendations for installers. I called Kevin at Comfort Central, and he came over on time, as promised.

The first thing that impressed me was the truck he was driving. It was immaculate on the outside, and on the inside everything was spotless and in its place. Also, he wore a nice, professional uniform that was clean and well maintained. Right away, he performed a load analysis of my entire home, which involved many measurements and a computer program that processed all the calculations. Of the five companies I solicited bids from, Comfort Central were the only ones to measure anything. The others simply looked around and told me what size unit they assumed I needed.

Kevin gave me a final verdict soon after his evaluation, and made several recommendations that included literature and complete pricing. I picked the one I thought would best serve my needs, and the installation was superb. The unit works flawlessly, and my highest electric bill has only been $66, which is less than what I pay during the winters in Florida. Everything from beginning to end was as professional as possible.

I'm 62, and when you've been around for a while you build up a lot of experience with service people. When you find someone you can trust, that's reliable and dependable, it's really quite nice. I purchased a maintenance contract from Comfort Central, and it's an incredible value. They come out to clean the filters and check voltages, and I know it's extending the life of my unit. Comfort Central fill a much needed niche in this area. Call them if you want the best.

Robert Orlopp