On a scale of 1 to 5, Tony's Best Way is all 10s! I think they're wonderful! They are the best cleaning company I've ever used. I've had them out here a number of times. I initially hired them because in the phone book it said that they treated velvet and I had a velvet sectional that needed to be cleaned. They were the only ones that knew what to do with that. Then I had them out again after the fire of October '07. The damage from the fir was more than I could handle, so I had them do the cleaning instead and they did a superb job. They're nice, they know what they're doing, and I've never seen them meet a problem that they couldn't fix.