I keep having problems with my dogs. Tony's Best Way comes and cleans up the spots. I can't really complain. I find that they're neat and timely. They don't leave a mess behind. I found Tony's Best Way on the internet, and I had seen people's comments. They've been in business for a long time. I had used another company for a few years, and the last time I used them, there were no shows. I couldn't deal with them. I just figured that it couldn't hurt!