Business Description:
Toyota-Scion dealership selling and servicing new vehicles, Toyota Certified Used Vehicles and pre-owned vehicles of all makes and models.
Categories
auto repair & service
Fowler Toyota
4050 North Interstate Drive, Norman, OK 73072, USA
(405) 321-1301

Service

Will Recommend

Total Experience

Jon N.

Pauls Valley, OK

Fowler Toyota

Best used car buying experience I've ever had.

My wife was in need of a dependable car. I got online, knowing how dependable Toyota vehicles are since I have owned six in the past. I wanted a certain vehicle, namely the Rav4, and found a 2010 model with just 30,000 miles at Fowler Toyota. They had this beaut priced under loan value so I thought there had to be a catch somewhere. I was wrong. The salesman, Walter Wagner, was absolutely the nicest, most honest salesman I have ever dealt with. He did not push, coerce, or even talk down to me. I got the vehicle I wanted at the price I wanted to pay. Scott Tang was the finance officer I dealt with. Even though he was a little pushy about the protection plan, he was very receptive to my needs.

After all was said and done, I was very pleased with my buying experience.

But wait, I'm not done. After buying the car, I wanted to have a spare key made. Guess what? The parts manager was just as friendly and helpful. Then my wife was told to schedule a time to have the key programmed. She scheduled it for Friday morning. Thursday evening, she called me, telling me the battery was dead. I had to jump start the car that night and the next morning. I told her not to purchase a new battery at the dealership, because I knew we could get one cheaper elsewhere. She called me after her service, saying they replaced the battery, programmed the key, and performed a recall item. I asked her what the cost was. She said zero! I am so thrilled with Fowler Toyota.

Thank you Fowler.

Jon Neal

comments

Mr. Neal,

Thanks for your kind words.....I'll be sure to pass them along to Walter. We appreciate your business here at Fowler Toyota! Enjoy your Rav-4 and we look forward to serving your needs for years to come.

Fowler Toyota commented on 12/16/2012