Of course, the time for the garage door torsion spring to break is when I'm out of town! Well, the wife got a free day off from work since her car was trapped in the garage. When I got home, I managed to free both cars and started the process of looking for someone local and reliable to fix the door spring. By looking through the yellow pages,I found Girard's 4 page ad that you couldn't miss. One phone call and I was set for the next day when I was off anyway. Shem arrived and completely overhauled my overhead double wide door in one hour. He was quick, efficient,and explained his steps while I watched in amazement! I chose the overhaul package due to the age of the door itself. I have no doubt it will be trouble free, and if by chance another call is needed, I know, as they say, they will be here in hours....not days. Thanks Shem.