There's not really a whole lot to tell. The person from Drain Genie Plumbing was good about showing up when he said he would. He called us when he was going to be late to let us know. Drain Genie Plumbing fixed a leaky shower pipe for us. We had looked through customer reviews for Drain Genie Plumbing and they seemed like good reviews. We weren't really sure. You could said it was a shot in the dark. The people at Drain Genie Plumbing are good guys and they make the experience pain-free. They're reasonably priced too!