Chad came out to service Cell-Tel on May 8th, 2014. He was professional, neat and clean appearance, adorable, funny, personable and very thorough. I have always been so impressed with all of Bug Out's technicians. OH! Chad's truck was shiny and spotless, even had a high gloss on the tires. He had just washed it either that day or the night before..himself. Anyway, thank you Chad and thank you Bug Out for having the BEST technicians.