As a former Bug Out technician I can honestly say this company is the best in the business. You wont find a competitor who spends more time training or mentoring its staff to ensure it maintains its quality. The secret has never been a "special" product it is simply the quality of employees you guys hire and maintain. Kudos to Greg Hyde for doing such a wonderful job training his new lawn technician. My wife also wanted to pass on that Jeff was very patient when she was battling four dogs during our initial lawn service. To summarize this review I will not even consider taking my business elsewhere. I also hope you can pass this on to Joe Amy.