We have been Bug Out customers for 2+ years. A few months ago we decided to do some long overdue repairs and upgrades to our irrigation system. Having done it all ourselves since buying our home, we knew we needed some professional help. After contacting Bug Out, their tech, Don Smith, contacted us. And are we ever glad he did. Talk about beginners luck! Don has gone above and beyond everything we had expected and hoped for. He is very knowledgable, professional, creative, and punctual. We are very satisfied customers of Don Smith and Bug Out.