I have been using Jiffy for over 15 years, and they are fantastic! They come when they say they will, and they call if they're tied up at somebody else's house. If there's a problem that their workmen have caused, they send someone over to fix it right away. And there have been problems. One time, the air conditioning guy didn't hook up the pipes right, and the ceiling in my bedroom got wet. Jiffy came over instantly, cleaned up the mess, fixed all the damage, and replaced the whole ceiling. I've never had a problem with Jiffy.