I am extremely pleased with Frymire. Trying to manage an elder household from out of town, I love being on the email and seeing if and when a service person is coming out. The personnel have been extremely helpful in helping me to understand the issues involved and to make the right decision. Having seen the abuse by some companies of elders first hand, I am very happy with Frymire. I would recommend them to anyone. Being able to monitor service from out of town is a real plus.