The service person is always punctual and gives a courtesy call when he is on the way. Their records contain information on the (special) sizes for the air-conditioner filters, and they place the order as needed for me. The service people are always courteous and never high-pressure, nor do they use scare tactics to coerce me into buying more services than my system needs. I appreciate the attention to neatness when they are working at my house.
I trust Frymire and do recommend them to my friends.