We've lived in Dallas for 46 years now in the same house, and Frymire has been our company to call on for most of those years. We started using them because they're an Aggie compapny, and my husband is an Aggie and wanted to support them. We've been happy with them from the start and have recommended them a lot of times. They're on time, always call to let you know they're on their way. They're neat and thorough and answer questions you have. If you need filters, you can order or they'll have one on the truck, usually if you failed to order. We would recommend them to anyone who asks.