Leticia helped me right over the phone, saving me time and money.
My father recommended this company after being satisfied with their service of his garage door opener a few years ago. I just moved into my first home and found that the portable clicker/fob given by my real estate agent wouldn't open the garage door. When I called in, Leticia answered and willingly said she could help me troubleshoot this right over the phone (and avoid charging me for an on-site visit). I was amazed by this especially in light of the fact that this company had no responsibility to fix this for me since a different company had installed this device. Leticia walked me thru step by step and cheered for me when the flicker worked! It is so rare nowadays that I'm delightfully amazed that a business addressess the customer's needs first.