The 2 movers were on time to pick up my stuff. Over all, they did a good job. I was not happy that they were not going to take 2 of the larger and heavier items (treadmill and grill). They had packed the truck full, but I made them re-arrange to fit them in. I was not going to move them on my own! They also left a few empty water bottles in my front yard that I had to throw away. I would recommend them to a friend after I told my story.