Business Description:
Categories
plumbers & sewer repair
Rork Plumbing
3912 Howe Rd, Wayne, MI 48184, USA
(734) 595-0340

Service

Will Recommend

Total Experience

Jamie P.

Ann Arbor, MI

Rork Plumbing

Charged $500 to install a faucet....and we supplied the faucet !

My wife called Rork to install a kitchen faucet. They were here approximately one hour. I came home to discover they had charged her $500....and we supplied the faucet ! Called two other plumbers and both gave estimates of $120 for the job. Was told by Keith that extra work was required and wife had agreed to price beforehand. I said I understand paying for extra work but four times the standard charge for an extra half hours work ??!! Said I thought double the standard charge ($250) was a more reasonable amount. Spoke several times with Keith but would not reduce charge. Cannot complain about the quality of the work they do, but cannot say the same regarding their business ethics.

comments

Thank you Mr. Platt for contacting us concerning the issue you have with the installation of your kitchen faucet.Just like we have in the past with other repairs we have done for you, we presented the price up-front to your wife before beginning the work. We have been in business for over 23 years and work very hard at customer satisfaction. Because we have done work for you in the past you know the quality of our workmanship so I hope you will consider us in the future.

Rork Plumbing commented on 07/29/2013