Charged $500 to install a faucet....and we supplied the faucet !
My wife called Rork to install a kitchen faucet. They were here approximately one hour. I came home to discover they had charged her $500....and we supplied the faucet ! Called two other plumbers and both gave estimates of $120 for the job. Was told by Keith that extra work was required and wife had agreed to price beforehand. I said I understand paying for extra work but four times the standard charge for an extra half hours work ??!! Said I thought double the standard charge ($250) was a more reasonable amount. Spoke several times with Keith but would not reduce charge. Cannot complain about the quality of the work they do, but cannot say the same regarding their business ethics.
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