Last night, my old water heater gave out and slowly leaked 90+ gallons onto our basement floor. As I was cleaning up the water, I started dreading the number of days I thought it would take to replaced. I called Southport at 8am this morning... and had a new water heater installed by 3pm THE SAME DAY!!! Both of the installers were very friendly and answered all my questions. I'd definitely recommend them to anyone with an emergency.