I guess our job was too small for them. Asked for a quote to get solid teak or ipe installed in our bathroom. The rest of our house is 2300 square feet of solid red oak and 200 square feet of parquet chevron teak in an office. We wanted the solid teak or ipe for a master bath and 1/2 bath and needed about 160 square feet. We talked about getting 200 square feet with overages and to have some extra left over in case we needed to ever replace any. Received the quote over a week later and it was for 220 square feet of engineered ipe. They left a message saying that solid was going to be too expensive (engineered ipe quote was for $2700). We never asked for or talked about engineered and never talked about what we though too expensive was. I am not sure why engineered was offered or why they bumped up the square footage to 220. I would like to ask them but they have not returned my email or phone calls.