Basically I hired A-Pest-Pro, Inc. because I was looking for someone who would follow up on the dates they set. Ken is great. He explains everything about the process too, which I like. Also, he's an all-in-one-stop. He does the outside pesticide and inside pesticide, as well as fertilization and first emergence too. So far, he's done everything he said he was going to do and I have been happy with the results.