From the start Marcucci Heating was our first choice after meeting with 3 local companies. Ralph was very knowledgeable when helping us decide on the best, most efficient furnace for our home. The install crew that came out were surprisingly polite and respectful of my home. Connie in the office was also great. She was very professional and helpful and went that extra mile! You don't see that kind of customer service anymore. I have and will continue to recommend them to friends and family.