I have been a customer for 10 or 12 years. Arnold & Sons Plumbing has repaired a tub that has a jets. It was a difficult experience because it was an older model, but they worked very hard to get it up and running for me. Recently, they installed a battery-operated sump pump system. They take care of our water softener if I have any problems. I call and they respond quickly and within a reasonable length of time. They've always been very helpful to me. They are responsible and if you have questions, they answer them. If you're not satisfied, they will come back and check things out for you. They're very helpful.