We could not have been happier with the service and quality provided by FloorCrafters. They put in 1,250 square feet of new floors for us to match 90- year old existing hardwood and did a beautiful job. The material was 1 inch white oak, and no other company in town could even find it to give us a bid. (Two other companies bid the job using other materials.) They made a beautiful removable hatch in a hall closet (space we needed to access). They also refinished several old floors for us. Again, excellent. Our dining room needed patching, and all the other companies wanted to rip out the existing wood; FloorCrafters meticulously laced in the new to join with the old. Their estimate was accurate, they always came when they said they would and were very flexible when we needed to change the schedule more than once. (We needed more time for optimally dry conditions in a basement location; instead of moving forward, they did the right thing and waited until the subfloor was dry enough. Otherwise, warping of the new floor could have occurred.) They also answered all of our questions and each worker was friendly, polite, skilled and accommodating. We would absolutely use them again and recommend them to our friends.