Honest & Ethical Company
I have been taking my late model Honda to Casey Automotive off and on for seven years. The only thing I'd say is labor is very expensive. I don't mind paying for the labor because this is a reputable car maintenance and repair shop who does good work. They have kept my Honda going and have done a good job of it. They are really busy and at times are out loaner cars available, so my suggestion would be to have a few more loaner cars for repeat customers or for customers who are having repairs that take a bit longer. I have one other thing to mention as well, they took my battery out and replaced it. I had purchased the battery elsewhere and asked them to set it aside, and I would pick it up and return it where I purchased it. They gave me the wrong battery back, and I did not realize that until I went to return it. This issue is still unresolved, but I hope that they have found it and I can return it on my next visit with them. I don't think this was intentional at all. Other than these concerns, which are minimal, they won't deter me from using them. I will continue to take my Honda to them, as they have done a terrific job of keeping it running for me. I think they are honest and don't try to sell me anything that I don't need until I need it. Furthermore, I am happy with their service and believe them to be honest and ethical.