Business Description:
Casey Automotive is your complete full service automotive repair and tire shop located in Palatine. Family owned and operated since 1976.
Categories
auto repair & service
Casey Automotive
138 N Northwest Hwy, Palatine, IL 60067, USA
(847) 934-6602

Service

Will Recommend

Total Experience

Chicago , IL

Casey Automotive

Honest & Ethical Company

I have been taking my late model Honda to Casey Automotive off and on for seven years. The only thing I'd say is labor is very expensive. I don't mind paying for the labor because this is a reputable car maintenance and repair shop who does good work. They have kept my Honda going and have done a good job of it. They are really busy and at times are out loaner cars available, so my suggestion would be to have a few more loaner cars for repeat customers or for customers who are having repairs that take a bit longer. I have one other thing to mention as well, they took my battery out and replaced it. I had purchased the battery elsewhere and asked them to set it aside, and I would pick it up and return it where I purchased it. They gave me the wrong battery back, and I did not realize that until I went to return it. This issue is still unresolved, but I hope that they have found it and I can return it on my next visit with them. I don't think this was intentional at all. Other than these concerns, which are minimal, they won't deter me from using them. I will continue to take my Honda to them, as they have done a terrific job of keeping it running for me. I think they are honest and don't try to sell me anything that I don't need until I need it. Furthermore, I am happy with their service and believe them to be honest and ethical.

comments

Hello Barry, Thanks for taking the time to leave us this review. We appreciate all the kind things you said about our family business . If everything is not up to your satisfaction please contact us and we will resolve any issues you may still have.
Thank you your business

Casey Automotive commented on 03/08/2022