Extremely compassionate! Honest!
I am one hundred percent willing to recommend Casey Automotive. The entire team is so customer-focused and friendly. I'm sure I'm not alone when I say that going into a car repair shop can fill me with dread sometimes. I just never know how extensive or expensive a... Read More
I take all three of my cars there! Great auto repair shop!
Our family has three Honda CR-Vs, and we take all three of them to Casey Automotive. They do excellent work for us, and I have already recommended them to my friends. Over the years, they have done a little bit of everything. They have replaced exhausts, changed the... Read More
Skip the dealer and go directly to Casey's! Great work! Great mechanics!
I've been a customer of Casey Automotive for a few years. They were recommended to me by a friend and now I recommend them to other friends. I'm happy with their service. Before COVID, they used to have drop-in service. It's a popular place so I would have to get... Read More
Many Years Of Great Service
We have been taking all of our cars to Casey Automotive for many years. They do everything from tires to mechanic work. They are always friendly and I feel like they are honest with everything they do. They are a great company that I have referred to others. I want... Read More
Honest service at a fair price
I have an older vehicle that I have brought to Casey's on a few different occasions for different repairs and they have always worked quickly, explained all of the issues in detail, and provided great guidance and a fair price. The desk staff is really exceptional.... Read More
They did a wonderful job for me!
Casey Automotive did a wonderful job for me! They were very professional and very easy to work with! I highly recommend them and I am happy to give them the highest possible ratings in every category! Read More
service review
My daughter vehicle had the oil light come on so she took it to Casey in AR. We have been a long time customer. They said " Your SUV is consuming oil, there is no leak but you need an oil change". When they changed the oil they created a leak which dripped on to... Read More
Good company! Excellent service!
Casey Automotive gets five stars from me! They always get my car in right away and they're always able to find a loaner for me to use. Casey's does good work. I've been taking my cars there for about twenty years! I highly recommend Casey Automotive. Read More
Excellent job
Normally when you get a car repair, it’s not a pleasant experience. But after dealing with Mike at Casey’s ,I changed that opinion .He could not of been more pleasant. He made sure to thoroughly explain the repairs I needed.I will of course come there for all my... Read More
Great Service
Mike took great care of me. My granddaughters 25 year old car wouldn’t start and had it towed to Casey. Thought for sure it would be something too expensive to be worth it. Turned out it needed a tuneup and wires. The exhaust was also letting gas fumes into the car... Read More
Check Engine Light on Older Car
Caseys did a good job identifying the original issue that caused the check engine light. Also flagged several other items that required attention. I didn't like the final bill, but everything they recommended and fixed were required. Team is very capable on... Read More
Good honest mechanics! I have used them for over 30 years!
Our family has been using Casey Automotive for over 30 years. I use them, my daughter uses them and my mother uses them. I have recommended them to my friends and they use them! They take care of two cars for me. The new one doesn't need much work, but the older one... Read More
Excellent Car Service
When I walked into Casey's, the staff were so friendly and the place was clean, comfortable and welcoming - they have complimentary water, coffee, tea, etc, The restrooms were so clean, they actually smelled good! The staff kept me updated on the status of the... Read More
Excellent and Trusted Service
I trust these guys! The service is reliable and somedays even amazing. The cost is always reasonable and they go above and beyond. Highly recommend! Read More
I really like this place. They never make me feel stupid and always accommodate my work schedule.
Casey's in Palatine is a great place to get your car fixed. I love that I don't need an appointment you just show up. If I don't want to show up at 7:30 am, then I drop the car off the night before. One time they did not get the car done by the time they quoted... Read More
Professional, Fair and Honest
Pete, Fausto and Kevin are a pleasure to do business with. They are friendly, knowledgeable and very professional. I have been a customer for many years and have not found a better blend of service and pricing. Read More
Casey’s does business with integrity.
Casey’s is a great place to bring your car. They are honest and recommend what is best for your car, not just their bottom line. Brought my car in on a Saturday morning and spoke with Kevin. He said they wouldn’t be able to look at it until Monday so made plans to... Read More
Casey's in Palatine
I have been going to Casey's in Palatine for over 20 years. They are the BEST EVER!!! Pete the Manager and all the other staff members are top notch employees!! Very good customer service, very good communicators, respectful, etc - they call you before any work... Read More
Wouldn't take my vehicle for oil changes/repairs anywhere else.
Total professionals. They explain things in detail so that you can understand. They will also provide you with a courtesy car if you need it when available. FIVE STARS ALL AROUND! Read More
I have been coming for years
Pete, Kevin 1st class I have been bringing both cars here for last 10-11 years. I trust Pete and Kevin and always get more than what I deserve. They treat customers with class, dignity and respect and for people like me whom have 10-11 years into it I need steak... Read More
