Business Description:
Casey Automotive is your complete full service automotive repair and tire shop located in Palatine. Family owned and operated since 1976.
Categories
auto repair & service
Casey Automotive
138 N Northwest Hwy, Palatine, IL 60067, USA
(847) 934-6602
1 Stars

bob m.

Berwyn, IL

1

Unusual long time

i dropped of my car for simple oil change 3rd in line 730am was hoping car would be ready by 2pm i called at 415pm to get update they said it was being worked on and found nail on tire to repair that cost near $40 in my town it cost $20-$25 regardless cool had it...

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4 Stars

Philip C.

Bartlett, IL

4

Met expectations!

Overall, my experience with Casey Automotive was good. I would be very likely to go back.

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5 Stars

Kathryn B.

Liberty, MO

5

Great service and quality of work

This shop is first class! I am from out of town and spoke to Paul with no appointment and some issues with my car that made me nervous to drive back home without having it at least checked out. He was very thorough and thoughtful and figured out the best way to get...

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5 Stars

Ralph G.

Buffalo Grove, IL

5

Excellent

Casey Automotive is excellent! I had been a long-time customer of a different shop for over twenty years, when there came an incident that left me dissatisfied. I decided to give Casey a try, and I can now say that I am a full-time customer! Everyone there is...

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5 Stars

KJ K.

Palatine , IL

5

Great Service

I was on my way to help my parents in WI. On 3/24/22. I noticed that my tire pressure was off. I called Casey’s and was told to bring my car in. We recently had some roof work done so I was thinking possibly weather related or I got a nail in a tire. I was...

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2 Stars

Tom K.

Arlington Heights , IL

2

Not impressed

I guess I don’t understand their policy for scheduled appointments. I scheduled one week in advance, arrived at my scheduled time, left my vehicle with them at 7:30 am. 3:00 comes around and no call from them so I called and they said the vehicle was just being...

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5 Stars

M L.

Palatine, IL

5

2nd opinion now Casey fans

We had a pretty interesting quote from a national chain shop. They had been our go to but this did not feel right. Booked a 2nd opinion with Casey they took time to review the car, look at what the other shops quote and even checked again. Walked through what was...

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4 Stars

Barry B.

Chicago , IL

4

Honest & Ethical Company

I have been taking my late model Honda to Casey Automotive off and on for seven years. The only thing I'd say is labor is very expensive. I don't mind paying for the labor because this is a reputable car maintenance and repair shop who does good work. They have kept...

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5 Stars

JoAnn D.

Palatine, IL

5

Service You Can Trust

The entire team at Casey's is great! They've been servicing my car for about eight years now, and I wish I had found them sooner. Last week the car needed some major work done. Some of it was still under Casey's own warranty. The total bill ended up being several...

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5 Stars

John A.

Palatine, IL

5

Great mechanics, and very informative!

If it was possible, I would give Casey Automotive more than Five Stars. I live pretty close to their shop, and I have been using them for over four years or so. I used to take my cars to the dealership, but they were super-expensive, and not convenient to get to at...

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5 Stars

William K.

Palantine, IL

5

Professional people doing professional things!

Before this time, I used Casey Automotive once about five years ago. I'm in the trades, so I'm often in the Home Depot parking lot, where there is a Midas Muffler shop. Usually, Midas handles everything I need. But this time I had a big problem, one that couldn't be...

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5 Stars

Erik M.

Glenview, IL

5

Good company! I'll continue to use them!

I've used Casey Automotive many times in the past. They are pretty straight forward and honest. I know quite a bit about car mechanics myself, I just don't have the time to do it. I like Casey Automotive because in situations where the costs can escalate, they make...

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5 Stars

Karina G.

Palatine, IL

5

Great customer service!

I've been using Casey Automotive for a while to service my two cars, a Honda Pilot and an Audi. Casey Automotive is very easy to make appointments with. They communicate very well and tell me what's going on with each car and what services the car would benefit...

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5 Stars

Fady B.

Palatine, IL

5

They Do Good Work

Casey Automotive does good work. I never feel like they're trying to gauge me, they are fair. There have been a number of occasions where they revisit quotes from a week or two prior and bring up a new discount, which they would offer and provide. It's not...

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