Should have called them first
We did not want to spend money on a new roof, but had to, just 2 years after moving into our 1960's ranch. While going out for quotes, we came across scammers, illegals, and just a few legit businesses but they had pushy salespeople using tactics that were transparent. It was awful. By the time we contacted Best Roofing we were rather pessimistic about getting a fair deal on a new roof. Or that we wouldn't hate the workers. Don runs his business with ethics, provides great end-to-end customer service (as does his skilled crew,) and they are all a pleasure to be around.
I look at the roof nearly every time I'm driving out, and know we made the right choice by going with Don and Best Roofing, but feel we could have the process easier on ourselves by calling them first.