Claim was caused by unprofessional movers and their negligence. Even damage acknowledged and verified I have not received offer of repair or payment of damages. Movers also held everything 8n the truck until I went to an atm and gave them an amount of cash in excess of the original estimate. I have now moved into my permanent home and found less expensive, more reliable movers. Have seen my reviews deleted on other sites so beware of the overall ratings. B