I have been using them for several years. Fred always shows up on time, works very hard, and pays attention to detail. He moves and cleans under any of the lighter furniture, which many companies will not do. I also appreciate Fred's professionalism. I am happy to have him in my home. With other companies, they will send "sketchy" people and I feel like I need to hide all of the valuables. With Fred, I'd feel very comfortable with him in my home, even if I were not there. Can't say enough good things about them. I look forward to seeing them every 6 months or so.