Great Experience with something I was unfamiliar with!
Contacted Hot Pepper on a recommendation from a friend, and ongoing service provider, who works in a different aspect of the HVAC industry (installed our AC & warrantied our furnace for us). Hot Pepper was great to deal with, both over the phone and in person, making me feel comfortable asking as many stupid questions as I needed in order to understand how best to run and maintain my furnaces and AC go forward. They called in advance of the appointment to offer (and I didn't feel any pressure) additional dryer vent cleaning and gas fireplace cleaning, and explain the reason for them if I was interested. I elected to have both done and good thing! Dryer vent was plugged. Youri was friendly, respectful of our home, did great work, and took the time to explain the reasons for everything and what i could do to better maintain things go forward. Great experience all round and have greater peace of mind now. Highly recommend Hot Pepper.
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