AAMCO saved our camping trip!
I had an amazing experience with AAMCO Transmissions & Auto Service that I share with everybody. My two kids and I were heading on a camping trip two hours outside of Portland. We had a trailer attached to our truck and were on our way, but then, the transmission light turned on. We went to a shop that referred us to AAMCO. I called and told them my problem, and they told me it would take about an hour for them to start looking at it. Within five minutes of my arrival, however, they began evaluating the transmission. They determined that it was failing miserably because of some metal that was clogging the cooler. They said they'd be able to get it out, but they couldn't guarantee that it would get us all the way to our camping destination. We tried to rent another truck for the trip, but the plugs wouldn't fit with our trailer. Steve could see the disappointed expressions on my kids' faces when they were realizing that the trip wasn't going to happen, so he offered his own truck for us to use! My kids' faces completely lit up. That was the most generous thing that someone has EVER done for me. He didn't HAVE to do that. He even allowed me to take it back to my home in Portland to use while my truck was being worked on! The funniest part about the story was that I had to drive around in Steve's truck that had conservative bumper stickers, when I am a bicycle-riding liberal from Portland! I joked about this with him when I brought his truck back to pick up mine. After getting my truck back, the transmission worked great. The service and workmanship was one thing, but what really got me was how Steve really cared about our situation. I was glad to give him and AAMCO my business, and I would recommend them to anybody. I'll probably even stop by whenever I'm in the area just to thank him again. It was a wonderful experience, and now I have a friend out of it.
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