Business Description:
Transmission repair, automotive repair, auto repair, radiator, brake repair, transfer case, 4x4, cooling system, a/c, air conditioning, shocks, diesel repair, trucks
Categories
auto repair & service
Ninth Street Auto Repair & Transmissions
273 SE 9th St, Bend, OR 97702, USA
(541) 385-7224

Service

Will Recommend

Total Experience

Tony O.

Portland, OR

Ninth Street Auto Repair & Transmissions

AAMCO saved our camping trip!

I had an amazing experience with AAMCO Transmissions & Auto Service that I share with everybody. My two kids and I were heading on a camping trip two hours outside of Portland. We had a trailer attached to our truck and were on our way, but then, the transmission light turned on. We went to a shop that referred us to AAMCO. I called and told them my problem, and they told me it would take about an hour for them to start looking at it. Within five minutes of my arrival, however, they began evaluating the transmission. They determined that it was failing miserably because of some metal that was clogging the cooler. They said they'd be able to get it out, but they couldn't guarantee that it would get us all the way to our camping destination. We tried to rent another truck for the trip, but the plugs wouldn't fit with our trailer. Steve could see the disappointed expressions on my kids' faces when they were realizing that the trip wasn't going to happen, so he offered his own truck for us to use! My kids' faces completely lit up. That was the most generous thing that someone has EVER done for me. He didn't HAVE to do that. He even allowed me to take it back to my home in Portland to use while my truck was being worked on! The funniest part about the story was that I had to drive around in Steve's truck that had conservative bumper stickers, when I am a bicycle-riding liberal from Portland! I joked about this with him when I brought his truck back to pick up mine. After getting my truck back, the transmission worked great. The service and workmanship was one thing, but what really got me was how Steve really cared about our situation. I was glad to give him and AAMCO my business, and I would recommend them to anybody. I'll probably even stop by whenever I'm in the area just to thank him again. It was a wonderful experience, and now I have a friend out of it.

comments

Tony, thank you so much for such a kind review. I had to laugh again about the bumper stickers and the situation I put you in. The best part was we were able to meet across party lines and accomplish something together!! :) I'm so very glad we were able to help your family and contribute to making your camping trip successful. Don't forget the free oil changes when you stop by to say hi!! Likewise, we have new friends also.

Ninth Street Auto Repair & Transmissions commented on 10/24/2013